“When you meet someone, treat them as if they were in serious trouble, and you will be right more than half the time.” —Henry B. Eyring Take Lotta, for example. Her shirt is dotted with soot where her hair has burned, and even though it hasn’t been an impossible problem (only a few strands are ever burning at a time) she is getting tired of sewing up the small holes and always having to bleach her shirts.